FAQ

All Sales are Final

I like the deal – how do I get it?

Just click Buy on the deal page and confirm your order. You will receive email confirmation. If you don’t see it right away check your spam and add deals@thegotspot.com to your address list to ensure you receive your offers.

How can I view my orders?

There is a My Purchases section available where you can view the orders you have placed on our site.

If you gift a voucher without entering the recipient’s email the voucher will be in your My Gifts section.

How can I be notified about your new offers?

You can subscribe on our site to receive our email newsletter. Just click the Mail icon at the bottom of the site and enter your email address. Please add deals@thegotspot.com to your email address list to ensure our offers don’t go to your spam folder.

 

Can I show my voucher from my smartphone/mobile device for redemption 

Yes! As long as your name and voucher QR Code are visible you may display your voucher for redemption. In this case DO NOT Download the voucher. Simply display the Mark as Used check box to the merchant to check.

 

I printed my voucher but my QR Code isn’t visible.

 

You may have printed a voucher preview or have an issue with your printer settings. Please go to My Purchases in your Got Spot account, download your voucher and then print.

 

I own a business and want to list an offer.

Please Click the List Your Offer link on our homepage and submit your info.

 

I had a cisaves account why can’t I log in?

A new Got Spot account is required to make purchases. Please take a minute to register a new account.

Promo Codes

Promo codes are a bonus for already discounted deals and are solely used at the discretion of our customers. The Got Spot is not liable for any promo codes not entered correctly. Any discount promo codes must be entered at the time of purchase. Refunds or credits can not be awarded for misused promo codes. Promo codes can not be honored past the listed expiration date. Promo codes cannot be awarded for discounts towards previous purchases.

 

Do you share my information with third party companies?

No! We do not and have never sold or shared our customers information with any 3rd party data collection, marketing company, political organization, etc.

I was sent a Got Spot gift. How do I access it.

Easy! Sign up for The Got Spot with the email the gift was sent to. Your voucher will then be available in your account.

Customer Service 

To Contact customer service simply fill out the form at the Contact Us link at the bottom of any page. Do Not reply to our deals emails, send regular mail etc as those will not reach customer service.

 

Return Policy

Returns are judged on a case by case basis unless a business has closed prior to the voucher expiration date. Refunds cannot be provided due to any customer not reading the fine print, description, etc of any offer or the terms and conditions of The Got Spot with no exceptions. As part of our offer model The Got Spot has contractual obligations that must be honored and thus in most cases all sales are final. If you do not understand the terms or conditions of an offer or The Got Spot please inquire with customer service at the Contact Us link at the bottom of any Got Spot Page.

In general as long as a business is open and honoring vouchers returns are not possible. If a business is seasonal and noted at the time of purchase vouchers can not be refunded or credited. Vouchers are still good for at least the amount paid for 5 years. If you are not happy with the services or products provided by a merchant The Got Spot bares no responsibility however in certain cases we will take it under advisement when considering future offer. The Got Spot suggests addressing any and all services issues directly with the merchant.

 

Expiration Date

Got Spot vouchers are still good for the amount paid after the expiration date for up to 5 years. Please refer to your local state law for further reference.

 

Cisaves

To access cisaves purchases log in at Instagift.com. This also applies to merchants.

 

For other service related inquiries click the Contact Us link at the bottom of our homepage.

Thank You